Help
Questions
Orders & pre-orders
Can I buy now?
Not quite yet. Payments open soon. Until then, the cart lets you join the pre-order waitlist: leave your email and the pieces you want, and we'll write once when ordering opens. You won't be charged anything.
What does “printed on demand” mean?
Nothing is made in advance. When you order, your piece is printed by a print partner near you and shipped directly from there. It means less waste, and it is why there is a short production time.
Are the designs original?
Yes. Every design is drawn from scratch. There are no stock photos, no copied artworks and no real landmarks: the buildings are imagined.
Shipping
Where do you ship from?
From print partners in the United States and the European Union. Your order goes to the one closest to you, so parcels travel less. Outside the US and EU, local import taxes may apply.
How long does it take?
These are estimates for when ordering opens. Production takes 2–5 business days. After that, delivery usually takes 3–5 business days in the US, 3–8 in the EU and UK, and 7–20 elsewhere. You'll get a tracking link when it ships.
What does shipping cost?
Shipping is calculated at checkout from your address and the items in your cart. Orders with several pieces may arrive in separate parcels if they're made by different partners.
Returns
Can I return something?
Because each piece is made to order, we can't take returns for a change of mind or the wrong size. Please check the size details before ordering.
What if it arrives damaged or misprinted?
Then it's on us. Send a photo within 30 days of delivery (a message on Instagram is fine) and we'll send a replacement or a full refund. You don't need to send the original back.
Products & care
How do I wash the clothing?
Inside out, cold, gentle cycle, and hang to dry. No ironing directly on the print or embroidery.
Do posters come framed?
No. Prints ship unframed and rolled or flat, depending on the size. The frames in the photos show the scale.
Something else? Message @retroaestheticism on Instagram (opens in a new tab) or see the shop.